On the Road Again: Critical Lessons Learned to Make Global Programs Effective

Win Swenson, Partner, Compliance Systems Legal Group
Bill Prachar, Partner, Compliance Systems Legal Group

For the past five years, the presenters of this session have conducted confidential interviews and focus groups at hundreds of business locations around the world. They have visited offices and factories from Sao Paulo, Delhi, Mexico City and Kazakhstan, to Singapore, Shanghai, Tokyo and Amman, plus dozens of sites throughout Europe, Canada and the U.S.  This panel will share what they have learned about:

• What employees say over and over is most important in making highly effective ethics and compliance programs throughout the world – regardless of location.
• The truths about local cultures that should be understood in building effective global programs.
• How to conduct focus groups and interviews effectively in diverse cultures to yield valuable insight into your program, in addition to gathering useful risk assessment information.